Using Metrics for Security Management

27 September in Business Continuity Planning, Corporate Security

The effective utilization of metrics to manage your security department and strategically report accomplishments is one of the fastest growing areas of interest among Chief Security Officers.  Security practitioners in the area of IT security are intimately familiar with the practice and have a broad array of statistical data from which to select to develop powerful reporting dashboards that clearly demonstrate the performance and value of the program. Those of us who exist in the world of physical security struggle to find meaningful measurements that...

Define the Issue, Defend Your Business

27 September in Personal Safety, Workplace Violence

“Rogue cop, fugitive officer, cop killer”; all words used in describing the hunt for former Los Angeles Police Department Officer Christopher Dorner, wanted for the ambush killings of three people, one a Riverside, CA police officer.  Much of the media coverage has been committed to the lengthy online social media posting by Dorner prior to his attacks laying out the events that caused him to take his chosen actions to right his perceived wrongs.  The media refer to the document as the “manifesto”.  In all...

Working on the Left Side of the Security Equation

27 September in Personal Safety

For most of us in the United States, we live a relatively secure existence going about our daily business without thinking of our personal security. We spend our day safe at work, our homes are left safely vacant while we are away and our children are safe in school. Consequently, we tend to deal with issues at hand giving little or no thought to our security. In many parts of the world such as the Middle East, Africa and some parts of Mexico people are living in high-risk...

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Extending Business Continuity to Your Employees

27 September in Business Continuity Planning

To those of you who have lived in a coastal area as an advancing hurricane takes aim at your community, you know the store shelves are bare 48 hours before the storm is set to arrive, people are lined up at service stations for fuel and the hardware store is sold out of plywood and tape. It's inevitable, it always happens. Even people who live in hurricane-prone areas wait until they know the storm is coming to make preparations. We all know that bad things...

Keeping Your Workplace Safe with the Broken Window Theory

27 September in Workplace Violence

The Broken Window Theory, made famous by Rudy Giuliani in his book Leadership, theorizes that maintaining and monitoring urban environments in a well-ordered condition may stop further vandalism and escalation into more serious crime. It was developed by Social Scientists James Q. Wilson and George L. Kelling and was first employed in the New York Transit System when crime was rampant in the system with routine muggings, robberies and assaults. In order to gain control of the system, MTA officers aggressively pursued all criminal activities...

Two Steps to Reduce Workplace Violence

27 September in Workplace Violence

Organizations assign responsibility for dealing with issues of workplace violence differently. Such responsibility may lie with Operations, Human Resources or perhaps EH&S.  In larger organizations, it is typically the Security Department. Too frequently we find that the program responsibility is shared or may not be assigned to any specific department. No matter where the primary responsibility resides, applying two simple principals will enhance the program’s effectiveness. 1. Assign a Single Point of Program Ownership When companies do not clearly assign workplace violence program ownership, the result is...